工作职责 • 和各相关部门负责人一起计划和监督所有的娱乐活动、商店活动、特许经营者活动和餐饮活动。 • 和各相关部门负责人一起计划和管理航程的安排， 确保能够根据维京星级服务标准准确、高效地执行。 • 监督管理岸上观光销售、未来航程和旅行调度。 • 与行政总厨一起协调基于航程的菜单设计，确保所有的餐饮活动和展示符合维京的高质量标准。 • 根据所有的公共卫生政策和程序，确保船舶的绝对整洁和有序。 • 通过监督整艘船的船上财务状况，确保成本控制并遵守既定预算。这包括但不限于库存、预测、采购订单和船舶账目。 • 监督、管理船舶清关和上下船。 • 和各部门负责人、人力资源经理一起监督整个酒店部门的休假安排和内部职位晋升。 • 根据星级服务标准，展现出明显的领导能力，并和客人、船员进行互动。 • 与各部门负责人和采购部密切合作，确保船上随时有足够的产品和库存，并确保产品和库存符合既定目标和客人数量。 • 熟悉人力资源手册和船上培训；深入了解工作时间政策和程序；熟悉船员合同和每周的工作时间表。 • 领导和支持多元化的团队，最大限度地提高员工满意度、生产力和回流率。 • 根据公司标准和操作需求，为所有船员提供必要的指导、培训和信息。 职位要求 • 有5年酒店总经理工作经验者优先；必须具有邮轮经验。 • 需要具有国际认可的酒店学校的学历；参加过职业技能培训或类似培训者优先。 • 普通话标准，具备优秀的英文沟通能力者优先。 •
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