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The L2 IT Support Engineer role is responsible for delivering technical support and troubleshooting to end users across hardware, software, network, and system issues in a Swiss-based environment. Responsibilities include incident handling via phone/email/chat/ticketing, AD/Azure provisioning, VPN and
Job Description The L2 IT Support Engineer is responsible for providing technical support and troubleshooting services to end users, resolving hardware, software, network, and system issues, ensuring high service quality and timely resolutions. This role supports internal
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