Minimum qualifications: Bachelors degree in Computer Science, Engineering, Statistics, Mathematics, or equivalent practical experience. 2 years of experience in data analysis, including identifying trends, generating summary statistics, and drawing insights from quantitative and qualitative data. 2
Responsibilities Effectively communicate with our internal customer support team in order to resolve dispute requests Process dispute related transactions in the respective internal and card scheme systems (Visa and MasterCard platforms) Review card transaction monitoring alerts
Myjob is seeking a dedicated Dispute Operations Specialist in Switzerland to manage dispute requests, transactions, and investigations across Visa/MasterCard platforms. The role focuses on compliance, risk monitoring, and timely resolution for cardholders. The ideal candidate brings