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CERN in Switzerland seeks an experienced professional to drive the evolution of its Service Management platform, currently based on ServiceNow, ensuring alignment with business needs and platform vendor developments.You will collaborate with business-process experts to translate requirements
What youll doYou will drive the evolution of CERNs Service Management platform, currently based on ServiceNow, in line with business needs and developments from the platform provider.ResponsibilitiesIdentify and present relevant technical solutions (e.g. AI based automation) by
